Simple, transparent pricing
Choose the plan that fits your needs. All plans include 24/7 monitoring, repair discounts, and free remote troubleshooting.
Core
Essential service for solar and battery systems
48-hour Response Time
- 48-hour guaranteed response time
- 24/7 system monitoring
- 10% discount on repairs
- Free remote reboots and troubleshooting
- Proactive maintenance alerts
- Email support
Prime
Faster service for better peace of mind
24-hour Response Time
- Everything in Core, plus:
- 24-hour guaranteed response time
- Priority service scheduling
- 10% discount on repairs
- Grid trading participation
- Phone & chat support
- AI-powered predictive maintenance
Ultra
Maximum uptime for critical power needs
12-hour Response Time
- Everything in Prime, plus:
- 12-hour guaranteed response time
- Emergency service priority
- 10% discount on repairs
- Maximum grid trading rewards
- Dedicated account manager
- Performance guarantee
$99 upfront enrollment fee for all plans. Generator plans available as add-ons.
Add Generator Service
Complete backup power protection with maintenance included
Core-GEN
+$5/month added to Core plan
$449 upfront
- 48-hour response time
- 1 annual maintenance visit
- Oil change & filter service
Prime-GEN
+$10/month added to Prime plan
$599 upfront
- 24-hour response time
- 2 annual maintenance visits
- Complete service package
Ultra-GEN
+$20/month added to Ultra plan
$599 upfront
- 12-hour response time
- 2 annual maintenance visits
- Priority emergency service
Generator maintenance includes oil change, air filter, spark plug and battery check
Compare plans in detail
Every plan is designed to keep your power on and your costs down
| Features | Core | Prime | Ultra |
|---|---|---|---|
| Real-time monitoring | |||
| Remote troubleshooting | |||
| Repair discounts | 10% | 15% | 20% |
| Response time guarantee | 48h | 24h | 12h |
| Grid rewards (typical) | ~$200/yr | ~$500/yr | ~$800/yr |
| System health checks | Annual | Quarterly | Monthly |
| Predictive maintenance | — | ||
| Phone support | — | ||
| Dedicated account manager | — | — | |
| Loaner equipment | — | — | |
| Performance guarantee | — | — |
Why This Model Wins
1
One Company
2
Reliable Power
3
Lower Net Costs
4
Peace of Mind
Otovo handles it all. One bill, one call for service and one company taking responsibility. Less downtime due to proactive maintenance and fast repairs.
Check Your AddressCommon questions
Can I change plans anytime?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect at your next billing cycle.
What equipment is covered?
Rooftop solar panels, inverters, battery storage units, and standby generators. We service Tesla, Enphase, SolarEdge, Generac and more.
How do grid rewards work?
We network your home assets into a Virtual Power Plant, selling excess solar and battery power back to the grid. You earn $200-800/year in credits.
Power you can count on, service you can trust
61% of Americans would pay 40% extra for sustainable backup power. We deliver it for less.